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By subscribing to or using any of our services you agree that you have read, understood and are bound by the Terms, regardless of how you subscribe to or use the services. If you do not want to be bound by the Terms, you must not subscribe to or use our services.
In these Terms, references to "You" or "User" shall mean the end user accessing the Website, its contents and using the Services offered through www.betraditional.com  (“Website”). "Service Providers" mean independent third party service providers, and "we", "us" and "our" shall mean Omph Technologies Private Limited, its franchisor, affiliates and partners.

Introduction:

  1. Website is an Internet based content and e-commerce portal operated by Oomph Technologies Private Limited (“Company”), a company incorporated under the laws of India.
  2. Use of the Website is offered to You conditioned on acceptance without modification of all the terms, conditions and notices contained in these Terms, as may be posted on the Website from time to time. Company at its sole discretion reserves the right not to accept a User from registering on the Website without assigning any reason thereof.

2. User Account, Password, and Security:
You will receive a password and account designation upon completing the Website's registration process. You are responsible for maintaining the confidentiality of the password and account, and are fully responsible for all activities that occur under your password or account. You agree to (a) immediately notify Website of any unauthorized use of your password or account or any other breach of security, and (b) ensure that You exit from your account at the end of each session. Website cannot and will not be liable for any loss or damage arising from your failure to comply with this Section.
Our Services
Company provides a number of Internet-based services through the WebSite (all such services, collectively, the "Service"). One such service enables users to purchase original merchandise such as home furnishing and furniture in addition to small home appliances from premium brands (collectively, "Products"). Upon placing an order, Company shall ship the product to You and be entitled to its payment for the Services.

 

4. Privacy Policy:
The User hereby consents, expresses and agrees that he has read and fully understands the Privacy Policy of Website. The user further consents that the terms and contents of such Privacy Policy are acceptable to him.

Limited User:

The User agrees and undertakes not to reverse engineer, modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information or software obtained from the Website. Limited reproduction and copying of the content of the Website is permitted provided that Website’s name is stated as the source and prior written permission of Company is sought. For the removal of doubt, it is clarified that unlimited or wholesale reproduction, copying of the content for commercial or non-commercial purposes and unwarranted modification of data and information within the content of the Website is not permitted.

User Conduct and Rules:

You agree and undertake to use the Website and the Service only to post and upload messages and material that are proper. By way of example, and not as a limitation, You agree and undertake that when using a Service, You will not:

  1. defame, abuse, harass, stalk, threaten or otherwise violate the legal rights of others;
  2. publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, name, material or information;
  3. upload files that contain software or other material protected by intellectual property laws unless You own or control the rights thereto or have received all necessary consents;
  4. upload or distribute files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of the Website or another's computer;
  5. conduct or forward surveys, contests, pyramid schemes or chain letters;
  6. download any file posted by another user of a Service that You know, or reasonably should know, cannot be legally distributed in such manner;
  7. falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded;
  8. violate any code of conduct or other guidelines, which may be applicable for or to any particular Service;
  9. violate any applicable laws or regulations for the time being in force in or outside India; and
  10. violate any of the terms and conditions of this Agreement or any other terms and conditions for the use of the Website contained elsewhere herein.
  11. exploit any of the services. We reserve the right to deprive individual customers of our Cash on Delivery payment option. Moreover, we might refuse any of our services, terminate accounts, and/or cancel orders at our discretion, including but not limited to, if we believe that customer conduct violates applicable law or is harmful to our interests.
  12. You shall not make any derogatory, defamatory, abusive, inappropriate, profane or indecent statement/s and/or comment/s about Company, its associates and partners on any property owned by Company.

 

Indemnity

You shall indemnify and hold harmless Company,  its owner, licensee, affiliates, subsidiaries, group companies (as applicable) and their respective officers, directors, agents, and employees, from any claim or demand, or actions including reasonable attorneys' fees, made by any third party or penalty imposed due to or arising out of your breach of this Terms of Use, Privacy Policy and other Policies, or your violation of any law, rules or regulations or the rights of a third party.

Intellectual Property Rights:

  1. Unless otherwise indicated or anything contained to the contrary or any proprietary material owned by a third party and so expressly mentioned, Company owns all Intellectual Property Rights to and into the Website, including, without limitation, any and all rights, title and interest in and to copyright, related rights, patents, utility models, trademarks, trade names, service marks, designs, know-how, trade secrets and inventions (whether patentable or not), goodwill, source code, meta tags, databases, text, content, graphics, icons, and hyperlinks. You acknowledge and agree that You shall not use, reproduce or distribute any content from the Website belonging to Company without obtaining authorization from Company.
  2. Notwithstanding the foregoing, it is expressly clarified that You will retain ownership and shall solely be responsible for any content that You provide or upload when using any Service, including any text, data, information, images, photographs, music, sound, video or any other material which You may upload, transmit or store when making use of our various Service. However, with regard to the product customization Service (as against other Services like blogs and forums) You expressly agree that by uploading and posting content on to the Website for public viewing and reproduction/use of your content by third party users, You accept the User whereby You grant a non-exclusive license for the use of the same.

10. Links To Third Party Sites:
The Website may contain links to other websites ("Linked Sites"). The Linked Sites are not under the control of Company or the Website and Company is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. Company is not responsible for any form of transmission, whatsoever, received by You from any Linked Site. Company is providing these links to You only as a convenience, and the inclusion of any link does not imply endorsement by Company or the Website of the Linked Sites or any association with its operators or owners including the legal heirs or assigns thereof. The users are requested to verify the accuracy of all information on their own before undertaking any reliance on such information.

Disclaimer Of Warranties/Limitation Of Liability:

Company has endeavoured to ensure that all the information on the Website is correct, but Company neither warrants nor makes any representations regarding the quality, accuracy or completeness of any data, information, product or Service. In no event shall Company be liable for any direct, indirect, punitive, incidental, special, consequential damages or any other damages resulting from: (a) the use or the inability to use the Services; (b) unauthorized access to or alteration of the user's transmissions or data; (c) any other matter relating to the services; including, without limitation, damages for loss of use, data or profits, arising out of or in any way connected with the use or performance of the Website or Service; (d) inability to deliver any advertised product in case of unavailability (full amount would be refunded in such scenario). Neither shall Company be responsible for the delay or inability to use the Website or related services, the provision of or failure to provide Services, or for any information, software, products, services and related graphics obtained through the Website, or otherwise arising out of the use of the website, whether based on contract, tort, negligence, strict liability or otherwise. Further, Company shall not be held responsible for non-availability of the Website during periodic maintenance operations or any unplanned suspension of access to the website that may occur due to technical reasons or for any reason beyond Company's control. The user understands and agrees that any material and/or data downloaded or otherwise obtained through the Website is done entirely at their own discretion and risk and they will be solely responsible for any damage to their computer systems or loss of data that results from the download of such material and/or data.

Applicable Law

 This Agreement shall be governed by and interpreted and construed in accordance with the laws of India. The place of jurisdiction shall be exclusively in New Delhi.

Risk of Loss

All items purchased from Website are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to You upon our delivery to the carrier.

Pricing Mismatch

If Company comes across any difference in pricing resulting from typographic errors w.r.t. pricing or product information, Company shall have the right to rectify the same or cancel the order.
If an item's correct price is lower than our stated price, we charge the lower amount and send You the item.
If a product's correct price is higher than our stated price, we will cancel your order and notify You of that cancellation.

Termination:

  1. Company may suspend or terminate your use of the Website or any Service if it believes, in its sole and absolute discretion that You have breached any of the Terms.
  2. If You or Company terminates your use of the Website or any Service, Company may delete any content or other materials relating to your use of the Service and Company will have no liability to You or any third party for doing so.
  3. You shall be liable to pay for any Service or product that You have already ordered till the time of Termination by either party whatsoever. Further, You shall be entitled to your royalty payments as per the User License Agreement that has or is legally deemed accrued to You.

Headings:

The headings and subheadings herein are included for convenience and identification only and are not intended to describe, interpret, define or limit the scope, extent or intent of the Terms or the right to use the Website by You contained herein or any other section or pages of the Website or any Linked Sites in any manner whatsoever.

Interpretation Of Number And Genders:

The Terms herein shall apply equally to both the singular and plural form of the terms defined. Whenever the context may require, any pronoun shall include the corresponding masculine and feminine. The words "include", "includes" and "including" shall be deemed to be followed by the phrase "without limitation". Unless the context otherwise requires, the terms "herein", "hereof", "hereto", "hereunder" and words of similar import refer to the Terms as a whole.

Severability:

If any provision of the Terms is determined to be invalid or unenforceable in whole or in part, such invalidity or unenforceability shall attach only to such provision or part of such provision and the remaining part of such provision and all other provisions of these Terms shall continue to be in full force and effect.

Report Abuse:
As per these Terms, users are solely responsible for every material or content uploaded on to the Website. Users can be held legally liable for their contents and may be held legally accountable if their contents or material include, for example, defamatory comments or material protected by copyright, trademark, etc. If You come across any abuse or violation of these Terms, please report to betraditional.com .

Cancellation of Bulk Orders

Company may cancel any orders that classify as 'Bulk Order' under certain criteria at any stage of the product delivery. An order can be classified as 'Bulk Order' if it meets with the below mentioned criteria, and any additional criteria as defined by Company: 

  1. Products ordered are not for self-consumption but for commercial resale
  2. Multiple orders placed for same product at the same address, depending on the product category
  3. Bulk quantity of the same product ordered
  4. Invalid address given in order details
  5. Any malpractice used to place the order


Any promotional voucher used for placing the 'Bulk Order' may not be refunded

Suspension due to Non-Compliance with Agreement
Notwithstanding other legal remedies that may be available to Company, Company may in its sole discretion limit user activity by immediately removing user listing either temporarily or indefinitely or suspend or terminate user membership, and/or refuse to provide user with access to the site if: The user is in breach any of the terms and conditions of this agreement and/or the terms and conditions of usage of Company; The user has provided wrong, inaccurate, incomplete or incorrect information; Your actions may cause any harm, damage or loss to the other Users or Company. Illegal and/or unauthorized use of the service, including unauthorized framing of or linking to the Company site will be investigated, and appropriate legal action will be taken, including without limitation, civil, criminal and injunctive redress.

 

Terms For Promotions/Contests/Offers/Campaigns

General Terms for Offers and Promotions

  1. Discounts will be applied to the total merchandise value including VAT and applicable taxes. Issuance or redemption of a voucher or coupon will apply to the total value of the qualifying order once all promotional discounts have been applied.
  2. Only one credit note/gift coupon/coupon can be used per order unless otheriwise stated.
  3. Discount coupons - Discount coupons may from time to time be offered to account holders; such coupons may only be applied to purchases made through the account to which the discount coupon was offered and registered. If You need a refund, this will be made in the same way as the original payment method (such as onto a gift voucher, debit/credit card account, a combination of the two and in case of COD, a cheque).
  4. Promotional discount coupons - We may from time to time offer promotional discount coupons which may apply in respect of any, or certain specified, purchases made though this Website.
  5. Company shall introduce various offers, schemes or contest at different times. The terms and conditions for such Contest shall be separately available on the Site.
  6. Company reserves the right to change/modify/add/delete any of the terms and conditions prevailing on the different promotional schemes it introduces in market from time to time. Company, at its discretion, can withdraw a particular scheme from the website or market.
  7. In case of any query pertaining to use of coupon and/or credit note or regarding the schemes, please email customer care at  customercare@betraditional.com  or call @ +91 124 6733300 (10 AM - 7 PM).
  8. While participating in any www.betraditional.com contest You hereby agree to release and hold Company (and its officers, directors, agents, subsidiaries, affiliates, joint ventures, and employees) harmless from any claim or demand, but not limited to reasonable attorneys' fees, or arising out of or related to your participation in the said Contest.

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